FREQUENTLY ASKED QUESTIONS
Have questions and want fast answers? We’ve made a list of the most common questions customers ask us on this page. If you still have unanswered questions after reading this, please feel free to reach out to us directly through Facebook, Instagram or email: email@example.com.
Q- HOW DO I PLACE AN ORDER?
A-Placing]\m our shop, click “Add To Cart” or "Buy It Now" and then proceed to checkout. Now fill in your personal information and address details then click “Place Order”. Done! Your order is now in our system and will be processed. Nothing else needed on your part.
Q-HOW MUCH DOES SHIPPING/DELIVERY COST?
A-Shipping is free within Cairo. Shipping to other governates will be calculated during your ordering process dependent on your location.
Q-HOW LONG DOES DELIVERY TAKE?
A-Delivery takes 3-5 working days (weekends and official holidays are excluded).
Q-HOW DO I EXCHANGE OR RETURN A PRODUCT AND HOW MUCH DOES IT COST?
A-You can exchange or return the product within 4 days of receiving it. If you wish to exchange it for another product or return the item for a refund, the shipping cost of minimum 100 EGP will be added.